How shipments work

In most cases our shipments depart from our Italian operational headquarters, however if the goods are out of stock in Italy, but available in our European warehouse, the shipment will be processed by the latter.

The goods sold by us are already VAT INCLUDED AND CUSTOMS CLEARED. You will have no problem managing any imports, as all our goods in the catalog are invoiced by our Italian company.

Choose 3Digital and avoid unpleasant surprises of purchasing from a foreign site and finding yourself paying unnecessary foreign duties and customs charges.

Some small items such as filament spools, consumables or accessories may already have free shipping, even if the minimum order of €499 has not been reached (minimum €899 for DJI products).

Some high-value shipments (e.g. Drones or High-Value Printers) or bulky shipments may not qualify for free shipping, due to high costs from couriers and insurance companies.

By adding products to your cart you will be able to see when you have reached free shipping.

Further information: did you know that if you buy directly from foreign-based manufacturers or suppliers you should pay VAT to customs agencies? In short, the price you see online is without VAT and customs duties, not everyone knows this.
By purchasing from Italian retailers like us you have the peace of mind of having made a 100% fiscally correct purchase and you will contribute to the growth of local Italian companies like ours!