xTool Care is an extended service launched by xTool for you with xTool M1 10W. The warranty events cover nearly 90% of machine failures and damages. xToolCare for M1 can help you save up to 80%, no matter if it is hardware or software issue, xToolCare guarantees to keep you at ease with professional and fast help.

Characteristics:

• Free two-way shipping allows you to repair your defective machine without any hassle
• Quick response within 12 hours to all your software and hardware issues
• Expert 1-to-1 service makes you feel at ease
• Effective warranty period of 12 months after the standard warranty expires

xTool care

xTool Care is an extended service launched by xTool for you with xTool M1 10W. The warranty events cover nearly 90% of machine failures and damages. xToolCare for M1 can help you save up to 80%, no matter if it is hardware or software issue, xToolCare guarantees to keep you at ease with professional and fast help.

2 Guarantee Events, Convenient

Warranty events cover nearly 90% of machine failures and damages. xToolCare for M1 can help you save up to 80%.

Full coverage, software and hardware

Whether it's a hardware or software issue, xToolCare provides peace of mind by offering a professional and prompt response.

Free shipping both ways, no hassle

Free shipping both ways helps you deal with issues without any hassle. xTool customer service will take care of everything for you.

*Free two-way shipping is now available for non-remote areas in the United States. Free return shipping is available for other countries and regions.

Priority access, quick response within 12 hours

Technical support priority helps you solve machine failures better and faster. xTool after-sales team will reply your request within 12 hours (excluding holidays).

Original factory maintenance, reliable

It is reliable that all spare parts and maintenance services come from the original xTool factory. We want to make you satisfied and happy.

Start your xToolCare service now!

• Purchase xToolCare: Valid only if you purchase xToolCare within one month of delivery of your machine order.
• Contact xTool Customer Service Send an email to xTool with the tag #xToolCare at support@xtool.com and provide your valid order number for xToolCare and M1.
• Problem Reporting and Diagnosis Clearly express the problem. And support xTool technician to diagnose the problem. Kindly report the problem according to the fault reporting model
• Repair or Replacement Based on xTool's technical diagnosis, our after-sales staff will send you replacement parts or arrange for the machine to be repaired.