Flsun Warranty and Repair Policy
Many of the problems can be resolved by reading the support page at the following link .
Warranty statement:
Warranty period:
Warranty service will not be provided in the following cases:
Suggestions:
(1)Please read the user manual and warranty/after-sales support policy carefully before using the printer.
(2)Please provide your order number and proof of purchase when contacting our after-sales support staff, if you can't provide your order number or proof of purchase, FLSUN or 3Digital has the right to refuse to provide you with after-sales service.
(3)Work with our staff to complete printer inspection and repair. If you refuse to cooperate, we have the right to refuse to provide you with after-sales support.
(4) The printer repaired by our professional guide will still be eligible for warranty service until the end of the warranty period.
( 5)If you are not satisfied with our after-sales service or have suggestions for improvement (including complaints and praise), you can contact our complaints feedback email: support@3digital.tech; we will definitely reply to you within twenty-four hours to investigate and check your problem and address it to give you a satisfactory answer.
By email: service@flsun3d.com
If you want to take advantage of 3Digital's support, open a ticket by writing to us at support@3digital.tech .
Please note that by opening a ticket directly with us, we would still have to interface directly with Flsun, so response times may extend by a few days due to the exchange of communications and the time zone with China.