Snapmaker support
Welcome to the Snapmaker support page.
Before opening a support ticket, please have read and followed the relevant guidelines.
Snapmaker Artisan
Quick Start Guide https://3digital.tech/pages/snapmaker-artisan-quick-start-guide
Wiki https://wiki.snapmaker.com/en/snapmaker_artisan
Snapmaker Ray
Wiki https://wiki.snapmaker.com/en/snapmaker_ray
Snapmaker J1/J1S
Wiki https://wiki.snapmaker.com/en/snapmaker_j1
Snapmaker Warranty and Repair Policy
You can find it at the following link https://3digital.tech/pages/politica-di-garanzia-e-riparazione-snapmaker
Do you still need assistance?
Write to us at support@3digital.tech indicating:
-a detailed description of the problem and any tests already carried out
-provide us with some photos/videos of the problem
-it is mandatory to send the printer serial number, accompanied by proof of purchase from our 3Digital store.
We will try to respond to you within 48 working hours.